BROWSERHINWEIS UND RÜCKGABEPOLITIK

Refund & Return Policy

We want you to be satisfied with your purchase. If you are not, we offer a straightforward return and refund policy.

Return Eligibility

• Returns must be initiated within 30 days of receiving your order.

• Items must be unused, in original packaging, and include proof of purchase.

• Sale items, gift cards, and perishable goods are non-returnable.

Return Process

1. Contact us at support@NEXTGENZONESTORE.com with your order details.

2. Ship the item back to us (return shipping costs are non-refundable).

3. Once received and inspected, refunds will be processed within 5-7 business days.

If you receive a damaged or defective item, please send us photos, and we’ll arrange a replacement or refund.